CDM Graphics

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QUALITY DESIGNS AND MARKETING STRAGEGIES

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__________________

Here to help - all day, every day

Live Help

Management Tools

Pro Active Notifications

Traffic Monitoring

URL click tracking

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Track the click through rates of URLs and ad campaigns.

Visitor information

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View refer URL, browser type, footprints and other visitor informations in real-time.

View active chats

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View active chat session transcripts in real-time and duration.

Website traffic monitor

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Monitor your website traffic throughout the day to gather traffic trends and reports.

Web Based Live Chat

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Just launch a web browser
on any computer to begin providing live chat
assistance.

Mobile SMS alert

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New chat request mobile
SMS alert option

Desktop notification

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Receive a helpful popup notification box directly on your computer desktop.

Sound alerts

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New chat requests and new chat response sound alerts.

Automatic chat invitation

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Automatically invite
visitors to chat

Operator initiated chat

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Display a chat invitation image to the visitor and lend assistance, proactively.

Save Offline Messages

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Offline messages (leave a message) are saved for tracking and reference.

Footprint and refer URL

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Track the visitor page views, footprint data and
the refer URL.

Chat history List

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Track the total duration the operator has been online with built-in automated
timecards.

Accepted/declined chat stats

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View reports showing performance trends and daily chat activities.

Canned responses

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Faster than typing, create canned responses for quick answers to frequently asked questions.

No web design project is TOO BIG or too small for us to handle. We handle each web project with utmost professionalism, discretion, and transparency.

Our innovative and fearless approach to web design gives us the impetus to create unique, user-friendly, and fully functional websites for our clients. Our web designs are clean and give end-users a pleasant online experience.

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Get a website that increases your sales and enquiries

Website Design